Community Wellness Coordinator

Reports to: Director of Mental Healthcare

Position Overview:

The Community Wellness Coordinator provides administrative and client-facing support for the Community Wellness Program. This position serves as a main point of contact for program participants, ensuring a welcoming, affirming, and professional environment. The position works in collaboration with two Community Wellness Engagement Specialists, and its role is central to managing scheduling, registrations, and day-to-day operations that enable the successful delivery of wellness programs, events, and support services.

Job Duties & Responsibilities:

• Serve as the primary point of contact for visitors, participants, and community partners
• Manage all inquiries with professionalism and cultural sensitivity
• Ensure front office coverage during core program hours
• Coordinate participant registration, check-in, and follow-up for workshops, events, and support groups
• Manage calendars for program spaces, workshops, and shared rooms
• Assist with scheduling and coordination for program staff, volunteers, and community ambassadors
• Support event logistics, including room setup, AV coordination, material preparation, and hospitality
• Maintain accurate records of participant attendance and engagement in collaboration with program staff.
• Support data entry, reporting, and documentation required for grants and funders
• Maintain confidentiality and compliance with HIPAA and organizational policies
• Collaborate closely with the two Community Wellness Engagement Specialists to ensure seamless program operations and administrative support
• Monitor and order supplies for the Community Wellness Program
• Maintaining inventory of office and program materials, aligning with monthly budgets.

Job Requirements & Qualifications:

• Associate’s degree or equivalent experience preferred
• Two years of administrative, office, or front desk experience, ideally in a healthcare, nonprofit, or community services setting.
• Ability to work effectively with LGBTQIA+ individuals, communities of color, older adults, and diverse populations.
• Strong organizational skills with attention to detail and ability to manage multiple tasks.
• Excellent written, verbal, and interpersonal communication skills.
• Proficiency in Microsoft Office, scheduling software systems, and Eventbrite preferred.